Refund policy

1. Eligibility for Returns

We accept returns under the following conditions:

  • The product must be in its original condition, unused, and in the original packaging.

  • The return request must be made within 7 days of receiving the product.

  • A valid purchase receipt or order confirmation is required.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (e.g., food items).

  • Personal care products, cosmetics, or hygiene-related products (if opened).

  • Customized or personalized products.

  • Clearance or sale items.

3. Return Process

To request a return:

  1. Email us at onlinekharidle26@gmail.com with your order details and reason for return.

  2. Our support team will review your request and provide return instructions.

  3. Ship the product to the address provided by our team.

4. Refund Policy

  • Once we receive and inspect the returned product, we will notify you about the refund approval.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

  • Shipping charges are non-refundable unless the return is due to our error (wrong or defective product).

5. Exchange Policy

We only replace items if they are defective or damaged. If you need an exchange, contact us within 7 days of receiving your order.

6. Damaged or Defective Products

If you receive a damaged or defective item:

  • Report it to us within 48 hours of delivery.

  • Provide photos or videos as proof.

  • We will arrange for a replacement or refund, depending on product availability.

7. Contact Us

For return and refund-related queries, contact:
📧 Email: onlinekharidle26@gmail.com